BMC Remedy Action Request System Release History

Version Release Date Main Features
6.3 Jan, 2005

This was an architecture focused maintenance release which addressed many of the defects with ARS 6.0. Contained no significant UI enhancments

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7.0 Oct, 2006

This was a UI focused release with several key features which improved the web experience and a improved Mid Tier

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7.1 Aug, 2007

This was a architecture-focused evolutionary release, building on the previous architecture and focused on solving key problems, particularly the licence management headache for both customers and BMC. This helped reduce software administration overheads for BMC. Along with some backend changes and a much needed overhaul of the Java API were a handful of UI features; but nothing revolutionary.

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7.5 Jan, 2009

This was a revolutionary release with a huge list of features. Abandoning the Remedy Administrator Tool in preference for a Java Eclipse IDE as well as the announcement of the end-of-life for Remedy User Tool after version 8 signalled BMCs intention to move towards industry standards of Java and web based technologies.

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