Upgrading BMC Remedy ITSM is complex...
ITSM is increasingly integrated into the business, and the risks of a failed upgrade can be mission-critical.
The best-practice approach for upgrading complex BMC Remedy ITSM systems, is to build a parallel system with the latest ITSM version and then to migrate data from the old system.
Data migration is a key activity in Remedy application upgrades. Unfortunately, the migration of large data sets between Remedy systems is complex, highly manual and resource-intensive too often resulting in costly, and frequently disruptive, upgrades.
The Alderstone solution
Alderstone CMT offers unparalleled speed and reliable data migration capabilities for BMC Remedy ITSM applications, enabling you to rapidly upgrade to the latest version of BMC Remedy ITSM or seamlessly migrate to the cloud.
- Upgrade from any ITSM version directly to the latest ITSM 9.x
- Simplify your upgrade process using pre-configured migration paths which automatically adapt to your customizations.
- Migrate all of your data in less than a day with the fastest data migration solution for the AR System platform
Alderstone CMT is available to purchase or lease for your upgrade, onboarding or consolidation activities. We also offer fixed priced packages using CMT with our team of expert consultants handling part or all of your program.
Please contact us to discuss your requirements.